Self-serve answers, troubleshooting, account questions, contact a human. Available 18 languages, worldwide. Most things are 30 seconds away.
Eight buckets, 240+ articles. Each one written by a human, fact-checked weekly.
Capturing wishes, sharing your list, recipient flow, thank-you notes.
Starting a group, inviting contributors, splitting costs, payouts, refunds.
Verified payees, escrow, what counts as an outcome, dispute process.
Setting up tiers, monthly billing, tier perks, pausing or cancelling.
Verifying non-profits, public campaigns, payout windows, tax receipts.
Sign in, payment methods, subscription, switching tiers, billing in your currency.
Two-factor, data export, account deletion, who sees what, GDPR/CCPA.
One identity across Gish, Chowy, Localise, Globalise, Misd. Brand sharing settings.
Twelve questions that cover ~70% of support tickets. If yours isn't here, search above or contact us below.
All staffed by humans, all multilingual, all responding within posted SLAs. We don't do chatbots that pretend to be people.
Inside the app: settings → help → start a chat. First response within 4 minutes during open hours, never longer than 4 hours overnight.
Open chat →Best for account questions that need a paper trail, refund requests, billing disputes. We respond in your language wherever possible.
hello@gishme.comFor account compromise, fraud reports, urgent payout issues. Automated triage routes to the on-call ops engineer within 30 minutes.
urgent@gishme.comEighteen languages with native-speaker support agents. The app interface localises automatically. Help articles are translated and reviewed by native editors.
No incidents in the last 30 days. Average uptime: 99.97% across regions. Live status updates in real time.