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Twelve questions that cover ~70% of support tickets. If yours isn't here, search above or contact us below.

How does a group buy actually work? +
A group buy lets multiple people contribute toward one item. You set a goal (the item's price), invite contributors via link or directly from your address book, and each person chips in any amount. When the goal is hit, we charge each contributor their pledged share, place the order with the seller, and send a receipt to everyone. The recipient gets a thank-you wall to address all contributors at once. Read the full flow →
What's an outcome fund and how is it different from GoFundMe? +
An outcome fund ties money to a verifiable outcome — like a medical bill paid directly to the hospital, or tuition paid to the university. Contributions are held in escrow, then released only when the outcome is verified (we contact the payee directly). Unlike GoFundMe, the recipient never sees the money — it goes straight to the verified payee. This protects contributors from misuse and gives recipients a more dignified ask.
Which currencies do you support? +
We charge contributors in their local currency (auto-detected from card BIN or selected manually). Currently supported: USD, EUR, GBP, JPY, CAD, AUD, NZD, CHF, SEK, NOK, DKK, SGD, HKD, BRL, MXN, INR, ZAR, AED. FX is handled by our processor at mid-market + 0.6% margin (shown transparently before checkout). Recipient payouts are in the recipient's account currency.
Is Gish available in my country? +
Gish is available worldwide except where local financial regulation prohibits cross-border consumer payment platforms (currently: Iran, North Korea, Cuba, Syria, Crimea). Cause campaigns and outcome funds with verified payees in those regions are restricted. Contact us if you're unsure about your specific situation.
How do refunds work? +
For solo gifts: refund within 30 days if the item hasn't been delivered. For group buys: refund anytime before the goal is hit; after the order is placed, refunds depend on the seller's return policy. For outcome funds: refunds within 7 days of contribution if the goal hasn't been met. Patron tier subscriptions can be cancelled anytime — your last charge isn't refunded but you keep access until the period ends.
How do you verify outcome-fund payees? +
For medical: we contact the hospital's billing department directly. For tuition: we contact the registrar's office. For housing: we contact the landlord or letting agency. For non-profits: we verify against IRS 990 (US) or equivalent national registries (UK Charity Commission, etc.). Verification typically takes 24–72 hours. We never release funds before verification is complete.
What does "Powered by Loconomy" mean in the footer? +
Loconomy is the intelligence and identity layer that powers Gish and our six sister brands (Misd, Chowy, Localise, Globalise + LocoFlow, GlobaFlow). One Loconomy account works across all of them. Verification, fraud detection, and trust scores are shared so you don't have to prove yourself twice. Gloconomy, Inc. is the parent company.
Are wishlists public or private by default? +
Public by default. New wishes and new lists are visible to friends and the Explore feed the moment you create them — that's the whole point of a wishlist. Three visibility levels, switchable per wish or per list at any time: Public (default — anyone can see, gift, or chip in), Shared (only people you've named), Private (only you — never indexed, never in search, never in Explore). Change the global default in Settings > Privacy > "Default to private" if you'd rather start everything hidden.
Can I export my data or delete my account? +
Yes to both, instantly. Settings > Privacy > Export your data — you'll get a JSON archive of everything within minutes. Settings > Account > Delete — your account is deleted immediately; financial records are retained for 7 years per regulatory requirements but anonymised. We respect GDPR (EU/UK), CCPA (California), LGPD (Brazil), and equivalent regulations worldwide.
How do outbound product links work? +
Some links earn Gish a small commission from the retailer. Those wishes carry an "AFFILIATE" badge on the card and on every receipt. Search results and recommendations are never re-ranked by commission. Full details on the Affiliate disclosure page.
Do you support businesses and corporate gifting? +
Yes — see For businesses. We offer a B2B surface with bulk gifting, tax-receipt automation, and a corporate dashboard. Pricing starts at $200/month for up to 50 employees.
Can I order branded swag, welcome kits, or conference giveaways through Gish? +
Yes — Swag & promo · by Inkgility lives inside Gish Business (Chapter IX of For businesses). Branded apparel, drinkware (Miir, Klean Kanteen, Yeti), bags, stationery (Field Notes, Moleskine, Blackwing), tech, curated new-hire welcome kits, customer thank-yous, and event signage (banners, tablecloths, lanyards). Open per-item pricing — every line shows blank cost, imprint cost, and shipping. Quantity tiers at 12 / 24 / 50 / 100 / 250 / 500 / 1000+. Sample kit is $99 (refunded on first 50+ unit order). Business tier gets a −10% bundled discount and free design service above 50 units. Recipient-direct fulfillment supported — upload a CSV of names + addresses and Inkgility ships individually with a personalized note card. Sustainability ledger (materials, factory, kg CO₂e per unit, end-of-life) on every item.
Is there a Gish app? +
Yes — native apps for iOS, Mac, Apple Watch, iMessage extension, Android, and Windows. Browser extensions for Chrome, Firefox, Safari, and Edge. Plus a CLI, VSCode and Raycast extensions, a Slack app, and a Discord bot. The web app is also installable as a PWA on any device.
What's the difference between Plus and Patron tiers? +
Plus ($9.99/mo) is for everyday users — unlimited wishes, all five gifting mechanics, custom themes, analytics. Pro ($24.99/mo) adds outcome funds, custom theme builder, year-end tax PDFs, patron tiles. Creator ($49/mo) adds creator tools — affiliate rev share on captured wishes, patron page hosting, brand partnership matchmaking, and editorial features. Free tier: up to 3 active wishes, solo gifts only.
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No incidents in the last 30 days. Average uptime: 99.97% across regions. Live status updates in real time.

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